Parts Counterman

Job Posting — Parts Counterman / Parts Counterperson

Position: Parts Counterman / Parts Counterperson
Location: Volvo Cars Danbury — Danbury, Connecticut 🚗
Department: Parts & Accessories
Position Type: Full-time (Hours may vary with dealership operations)

About Us

Volvo Cars Danbury is a full-service Volvo dealership providing new & pre-owned sales, service, and genuine Volvo parts to customers in Danbury and the surrounding CT communities. We pride ourselves on outstanding customer service and expert support for all vehicle needs.

Job Summary

As a Parts Counterman, you’ll be the face of our parts department — assisting customers, technicians, and service advisors in locating, ordering, and selling genuine Volvo parts and accessories. This role requires strong communication skills, automotive parts knowledge (or a willingness to learn), and a customer-first attitude.

Key Responsibilities

• Greet customers and assist with parts lookup, pricing, and sales


• Identify and order the correct Volvo Genuine Parts and accessories


• Provide excellent customer service in person, by phone, and via email


• Maintain parts counter inventory and accurate records


• Work with service technicians to supply parts needed for repairs


• Advise customers on part specifications and fitment

Qualifications

• Prior experience in automotive parts or related retail/customer service preferred


• Familiarity with parts catalogs and dealership systems a plus


• Excellent communication, organizational, and customer-service skills


• Ability to work in a fast-paced retail / dealership environment

Benefits

• Competitive pay (varies with experience)


• Health & dental insurance (if offered)


• 401(k) plan with company match (if offered)


• Paid time off and holiday benefits


• Employee discounts on parts and service