About Us:

At J.B.A. Automotive, we believe in creating a welcoming and customer-friendly atmosphere. Our family has been serving the Glen Burnie community since 1976, and we've grown alongside it, expanding into new markets and opening our brand new Kia Gallery Facility in 2023.

Our mission is simple: take good care of our customers and employees. This philosophy has allowed us to grow and give back, donating over $1 million to local causes. Join our community at J.B.A., where we value excellence, community, and making a positive impact. Apply today and be part of a team that truly makes a difference.

Benefits:

• Annual base pay of $26,000, with additional earnings through a competitive commission plan


• Family-owned and operated environment


• Health, dental, and vision insurance (single or family plans)


• Life and AD&D insurance (coverage for spouse and children available)


• Additional coverage options: disability, cancer, critical illness, and more through American Fidelity


• Generous PTO that renews annually


• Paid holidays


• 401(k) with company match (waiting period applies)


• Employee discounts on vehicles and services


• Weekends off — enjoy a healthy work-life balance!

Responsibilities:

• Assist customers and technicians in selecting and purchasing parts in a courteous and professional manner


• Handle and resolve customer complaints with patience and professionalism


• Stay current on manufacturer warranty policies and return procedures


• Ensure compliance with federal, state, and local regulations affecting parts operations


• Accurately price parts and accessories using appropriate pricing tools


• Maintain inventory control and assist with stock management


• Process orders, returns, and exchanges efficiently


• Collaborate with service and sales departments to ensure timely parts availability

Qualifications:

• Reynolds and Reynolds experience is a huge plus!
  


• Previous experience in automotive parts or a related field preferred


• Strong customer service and communication skills


• Ability to work in a fast-paced environment and multitask effectively


• Familiarity with parts catalogs, inventory systems, and point-of-sale software


• Basic mechanical knowledge and understanding of vehicle systems


• High school diploma or equivalent; additional technical training is a plus


• Must be dependable, detail-oriented, and a team player

Commission pay is commensurate with experience.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.