Parts Counterperson

WE ARE GILES AUTOMOTIVE GROUP
Giles is proud to be an automotive leader in the Acadiana community. We pride ourselves in living out our mission to be a “vehicle" that improves the lives of our employees, our customers, and our community. We offer a wide selection of cars and trucks, award-winning service, beautiful state-of-the-art facilities, and excellent career choices.

WHAT IS GOING ON?
We have a successful parts and service team and need a bright candidate to help us keep up with the high demand for our services at our parts counter.  This is a great entry-level position to get into the automotive service industry.  

WHAT DO YOU GET?

• 
  

  Money, of course:  This is an entry-level position with a salary plus commission.  

  
  


• 
  

  Training, Tools, & Career Path:  We provide all of the training and tools you will need to get started, even if you have never done work like this before.  What makes this position special is our desire to invest in high-performers who fit our core values.  We will give you a career path that will allow you to move up into leadership positions that can offer a great lifestyle and career for years to come.  

  
  


• 
  

  Every weekend off!

  
  


• 
  

  Management & Support:  Superior support from our great, award-winning management and departmental staff team.

  
  


• 
  

  Benefits:  Medical, Dental, Paid Vacation –401k Retirement Option.

  
  

• 
  
  Oversee the parts sales process from start to finish.
  
  


• 
  
  Communicate with staff and customers in a friendly and professional manner.
  
  


• 
  
  Converse effectively/efficiently regarding customer parts status.
  
  


• 
  
  Read and understand the parts catalog when looking up and speaking to specific parts.
  
  


• 
  
  Answer phone calls, provide price quotes, and provide other information to customers.
  
  


• 
  
  Review body shop estimates to verify that the parts ordered are correct and all pricing is in line with the estimate.
  
  


• 
  
  Provide high-level service to both internal and external customers.
  
  


• 
  
  Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
  
  


• 
  
  Notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
  
  


• 
  
  Locate out-of-stock parts from an outside source and submit an emergency order, if necessary.
  
  


• 
  
  Make sure all internal requests for parts are billed on the service repair order.
  
  


• 
  
  Receive payment from retail customers or obtain credit authorization.