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Parts Counterperson

Job Description - Parts Counterperson



 


Herb Jones Chevrolet is seeking a motivated and knowledgeable Parts Counterperson to join our team.  The ideal candidate will be a key player


in our Parts Department, assisting technicians and retail customers in finding the correct parts and accessories for their vehicles.


If you have a passion for the automotive industry, a commitment to exceptional customer service, and an ability to thrive in a 


fast-paced environment, we want to hear from you.


Responsibilities:



 Assist both internal (service technicians) and external (retail) customers in selecting and purchasing the correct parts for
their vehicles.


Look up parts accurately using computerized inventory systems and parts catalogs.


Answer customer inquiries and provide price quotes over the phone and at the counter.


Order out-of-stock parts from suppliers and track shipments to completion.


Process customer sales, including cash, credit card, and dealership charge accounts.


Process parts returns and exchanges, ensuring proper documentation and inspection.


Maintain accurate and organized inventory records and participate in inventory cycle counts.


Stock shelves and maintain a clean and professional appearance in the parts department.


Collaborate with the Service Department to ensure a timely flow of parts to technicians.



Qualifications:


           High school diploma
           1-2 years of experience in an automotive parts, retail, or customer service role is preferred.
           Solid knowledge of automotive systems and parts.
           Excellent communication and interpersonal skills.
           Proficiency with computer systems, including parts inventory and Point of Sale (POS)


What We Offer:


          Competitive compensation based on experience.
          Opportunities for career growth and advancement.
          Medical, dental, and vision insurance.
          Paid time off and holidays.
          401(k) retirement plan with company match.
          A positive and supportive team environment.


 


 




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