Parts Counterperson

Parts Countersales

Location: Olathe Ford Lincoln, Olathe,KS

If you’re passionate about the automotive world, we want you to join the team at Olathe Ford Lincoln! We’re looking for individuals who are eager to contribute to our mission of providing an extraordinary experience for every client. This is your opportunity to be part of a top-tier team that is dedicated to excellence. Apply today and start making an impact with us!

Position Overview:

The Parts Counter sales person is responsible for managing the parts sales process from inquiry to fulfillment. Ensuring accurate communication with customers and staff, sources parts efficiently, verifies pricing, maintain inventory accuracy, and process payments.

Responsibilities

• Oversee the parts sales process from start to finish


• Communicate with staff and customers in a friendly and professional manner


• Converse effectively/efficiently regarding customer parts status


• Read and understand the parts catalog when looking up and speaking to specific parts


• Answer phone calls, provide price quotes and other information to customers


• Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate


• Provide high-level service to both internal and external customers


• Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock


• Notify parts manager of out-of-stock parts or shop materials that need immediate attention


• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary


• Make sure all internal requests for parts are billed on the service repair order


• Receive payment from retail customers or obtain credit authorization

Requirements:

• High School Diploma


• Prior Parts experience required


• Ford Master Certification preferred


• Ford Parts experience preferred


• Eager to improve in a dynamic work environment


• Strong interpersonal and time management skills


• Ability to read/interpret safety and maintenance documents


• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume


• Valid driver's license and clean driving record

Benefits:

• Health, Dental, and Vision Insurance


• Company Paid life Insurance


• 401k with Company Match


• Paid Personal Days


• Paid Vacation Days


• Paid Holidays


• Paid Volunteer Day


• New Car Discounts


• RV Discounts for renting and buying


• Discounts on Products and Services

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law