Parts Counterperson

Looking to fill one position as a parts counter person.

                  Core responsibilities:

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         Customer service: Greet customers, understand their needs, and provide technical assistance and product knowledge. 
  

  
  

  
  

   

  
  

  
  

  
  

  
  

  
  

  
  
  
  




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  Sales: 

  
  

  
  Process customer orders and payments accurately and efficiently, while also cross-selling related products or services. 
  

  
  

  
  

   

  
  

  
  

  
  

  
  

  
  

  
  
  
  


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  Inventory management: 

  
  

  
  Track parts availability, monitor stock levels, reorder parts, and maintain accurate records of sales and inventory. 
  

  
  

  
  

   

  
  

  
  

  
  

  
  

  
  

  
  
  
  


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  Order fulfillment: 

  
  

  
  Locate parts using catalogs or computer systems, process special orders, and ensure timely delivery to customers.
  

  
  

   

  
  

  
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  Department maintenance: 

  
  

  Keep the parts counter, and storage areas clean, organized, and well-stocked. 

  
  

   

  
  

  
  

  
  

  Required skills and qualifications

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  Product knowledge: 

  
  

  
  Understanding of parts, tools, and equipment in a specific automotive. 
  

  
  

  
  

   

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  Customer service: 

  
  

  
  Ability to build rapport and provide excellent service to a diverse customer base. 
  

  
  

  
  

   

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  Computer skills: 

  
  

  
  Proficiency in using inventory and sales management software, and online parts catalogs. 
  

  
  

  
  

   

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  Communication: 

  
  

  
  Strong verbal and written communication to interact with customers and technicians effectively. 
  

  
  

  
  

   

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  Organization and detail: 

  
  

  
  Ability to handle multiple tasks, maintain accurate records, and stay organized under pressure. 
  

  
  

  
  

   

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  Problem-solving: 

  
  

  
  Ability to think critically to find solutions for customer issues and research part availability. 
  

  
  

  
  

   

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  Math skills: 

  
  

  Ability to perform calculations for sales, and other transactions.