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Parts Counterperson

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Job Description - Parts Counterperson



Schicker Chrysler Dodge Jeep Ram


The Parts Counter Person is responsible for delivering excellent customer service and supporting retail and internal parts sales within our dealership. This role works closely with technicians, service advisors, and customers to ensure the correct parts are identified, ordered, and delivered efficiently in a fast-paced environment.


By joining Schicker CDJR, you’ll be part of a trusted, locally rooted dealership that values teamwork, integrity, and long-term growth—while representing some of the most iconic automotive brands on the road today.


Compensation & Benefits




  • Competitive pay




  • Flexible working hours




  • Health insurance




  • Paid time off (PTO) & sick leave




  • 401(k) retirement plan




Key Responsibilities




  • Manage the parts sales process from start to finish for retail and internal customers




  • Assist customers and service staff in identifying and purchasing the correct parts




  • Work with the Parts Manager to locate parts not currently in stock




  • Process and track special-order parts




  • Communicate clearly with customers regarding order status and availability




  • Maintain accurate inventory records and assist with stocking and organization




  • Ensure compliance with company policies and all federal, state, and local regulations




  • Provide friendly, professional service to customers and internal team members




  • Follow all safety policies and procedures




Qualifications & Requirements




  • Previous dealership parts or service department experience preferred




  • Knowledge of automobiles and automotive parts




  • Ability to quickly identify customer or technician needs




  • Strong communication, organizational, and time-management skills




  • Basic computer skills and ability to learn dealership systems and new technology




  • Strong reading, math, and attention-to-detail skills




  • Ability to work in a fast-paced environment




  • Ability to lift up to 50 lbs and stand for extended periods




  • Positive, professional attitude with a strong work ethic




  • High school diploma or equivalent




  • Experience with auto parts sales preferred






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