Parts Counterperson

About HoneyCar

HoneyCar is an exciting, tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car-buying and ownership experience. Our goal is to meet customers wherever they are — in-store, online, at home, or a combination of all three. Through transparent pricing and a seamless digital experience, we empower customers to choose how they work with us.

HoneyCar believes that happy employees create happy customers and strives to be a Best Company To Work For. If you’re looking for an opportunity to grow your career, learn new skills, and help build a forward-thinking automotive company, this is the place for you.

Core Values: Growth Minded • People-Centered • We Own It • Driven For Success

About the Position

As a Parts Counterperson, you will play a key role in supporting HoneyCar’s service and sales operations by ensuring accurate, timely, and professional parts support. You’ll be responsible for assisting internal technicians and external customers with parts inquiries, sourcing, pricing, and fulfillment while delivering a high level of customer service.

This role requires strong attention to detail, organization, and communication skills. You’ll work closely with the service team to keep repairs moving efficiently and ensure customers receive the right parts at the right time.

Responsibilities

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  Oversee the parts sales process from inquiry to fulfillment

  
  


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  Assist internal service technicians and external customers in identifying and ordering correct parts

  
  


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  Accurately read and interpret parts catalogs and manufacturer systems

  
  


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  Answer phone calls, provide pricing, availability, and parts-related information

  
  


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  Review service and body shop estimates to verify correct parts and pricing

  
  


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  Pull, fill, and stage parts orders from inventory

  
  


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  Maintain inventory accuracy through bin checks and proper documentation

  
  


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  Notify management of out-of-stock items or urgent parts needs

  
  


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  Source parts from external vendors when necessary and place emergency orders

  
  


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  Ensure all internal parts requests are properly billed to repair orders

  
  


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  Process retail payments or obtain credit authorization

  
  


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  Provide a professional, friendly, and service-oriented experience at all times

  
  

Benefits

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  Daily training, coaching, and development

  
  


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  Access to top-tier automotive software

  
  


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  401(k) Plan

  
  


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  Medical, Vision, and Dental Insurance

  
  


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  Long & Short Term Disability Benefits

  
  


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  Life Insurance

  
  


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  Paid Training

  
  


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  Opportunities for growth within HoneyCar

  
  

Qualifications

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  High School Diploma or equivalent required

  
  


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  Previous automotive or parts experience preferred

  
  


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  Strong communication and customer service skills

  
  


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  Ability to work efficiently in a fast-paced environment

  
  


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  Strong organizational and time management skills

  
  


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  Ability to read and interpret technical and safety documents

  
  


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  Basic math skills, including pricing, percentages, and discounts

  
  


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  Valid driver’s license

  
  

Schedule

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  Day shift

  
  


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  5-day work week

  
  


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  Off Sundays

  
  

Why Join HoneyCar?

At HoneyCar, we’re rethinking the automotive experience — for both customers and employees. Join a growing, innovative company where your contributions matter, your growth is supported, and teamwork drives success. This is an exciting opportunity to be part of a people-first culture while building a long-term career in automotive.