Parts Counterperson

The Parts Counterperson is responsible for greeting customer in a professional and courteous manner and selling parts and accessories.

BENEFITS:

• Medical, Dental & Vision Insurance


• 401k


• Paid Training


• 5 Paid Holidays per year

RESPONSIBILITIES:

• Provide accurate and professional service to Walker Automotive customers


• Ensures all items are billed out and priced correctly


• Utilizes all resources in obtaining parts to fill all order requests while maintaining sound business practices and excellent CSI


• Either special orders or locates parts that are not in stock at time of order


• Maintains lost sales


• Follows up with customers during the order process keeping them informed as to the progress of their order


• Expedites delivery of parts to the customers using available resources


• Answers the phone promptly and courteously


• Promotes additional sales through product/technical knowledge and associated selling techniques ensuring customer satisfaction and maximum profitability


• Abides by company policies and procedures


• Keeps assigned work area neat and clean


• Keeps all catalogs and parts information up to date


• Assists in taking perpetual and physical inventories


• Assists in putting stock away


• Fills in for other employees as necessary


• Attends training seminars/classes in or away from the dealership as necessary


• Attends department/dealership meetings as scheduled


• Perform all other duties as assigned

REQUIREMENTS: 

• Have quality customer service skills


• Outgoing personality with a great attitude


• Clean a clean & valid driver's license


• Must be willing to submit to a drug screen and background check prior to employment 

Hours: Monday - Friday 7:30 am - 5:30 pm. No weekends!