Parts Counterperson

Company : Wagner Subaru

Job Type : Full Time

5470 Intrastate Dr, United States

Number of Applicants

000+

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Job Description - Parts Counterperson

Job Purpose

Sells parts to all customers, over the counter, through the shop, or on the phone/online

Responsibilities

Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Provides high level of service to internal and external customers.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Makes sure all internal requests for parts are billed on service repair order.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
Participates with the parts manager in maintaining a lost sales tracking program.
Keeps current on new products and product updates.
Maintains professional appearance.
Keeps front and rear counter areas clean and uncluttered.
Assist with monthly prime returns.
Assist with warranty core returns.
Assist with daily stock order.
Weekly tire inventory count.
Assist with monthly obsolescence returns.
Oversee OEC orders.
Other duties and responsibilities as determined by Parts Manager.

Qualifications include:

High School Diploma or equivalent and prior auto parts sales experience (preferred)
Attention to detail
Effective written and verbal communication skills
Ability to manage time and prioritize
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Original job Parts Counterperson posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Parts Counterperson

Job Description - Parts Counterperson

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