Steve Schmitt Ford is seeking a dedicated Parts Counterperson to join our team in Highland, IL. In this role, you will be responsible for providing excellent customer service while managing and distributing automotive parts efficiently. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Assist customers by locating and providing the correct automotive parts in a timely manner.
- Maintain accurate inventory counts and reorder parts as needed.
- Process sales transactions and handle payment accurately.
- Communicate effectively with service technicians and suppliers to ensure smooth operations.
- Maintain a clean and organized parts counter and storage area.
Requirements
- Previous experience in automotive parts sales or related field is preferred.
- Strong customer service and communication skills.
- Ability to accurately identify parts using manuals and computer systems.
- Basic computer skills and familiarity with inventory management systems.
- Attention to detail and ability to work independently or as part of a team.
Benefits
- Competitive compensation ranging from $21.00 to $25.00 per hour, paid bi-weekly.
- Opportunities for career growth and development.
- Supportive and dynamic work environment.
- Employee discounts on vehicle purchases and services.
About the Company
Steve Schmitt Ford has been a trusted name in the Highland, IL community for many years. Our commitment to quality service and customer satisfaction sets us apart in the automotive industry. We pride ourselves on fostering a workplace culture that values integrity, teamwork, and continuous improvement.
```Steve Schmitt Ford is a family owned and operated dealership looking for a Parts Counterperson to help support our team and provide customers with exceptional service. The ideal candidate will flourish in a fast-paced and professional workplace.
Benefits
- Paid Time Off
- 401K
- Health Insurance
- Paid Training
Responsibilities
Oversee the parts sales process from start to finish
Communicate with staff and customers in a friendly and professional manner
Converse effectively/efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Answer phone calls, provide price quotes and other information to customers
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
Provide high-level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside source and submit an emergency order, if necessary
Make sure all internal requests for parts are billed on service repair order
Receive payment from retail customers or obtains credit authorization
Qualifications
High School Diploma or equivalent and prior auto parts sales experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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