Parts Counterperson

Berglund Luxury Roanoke is seeking a dedicated and detail-oriented Parts Counter-person to join our team in Roanoke, VA. In this role, you will be the primary point of contact for customers and technicians needing parts and accessories. Your exceptional customer service skills and parts knowledge will help ensure smooth operations and contribute to our customers' satisfaction and loyalty.

Responsibilities

• Assist customers and service technicians in locating and ordering the correct parts and accessories.


• Maintain accurate inventory records and manage parts stock levels.


• Process parts orders, returns, and exchanges efficiently and accurately.


• Provide pricing information and parts availability to customers in a professional and timely manner.


• Coordinate with vendors and suppliers to ensure timely parts delivery.


• Maintain a clean, organized, and safe parts counter and stockroom area.


• Support other dealership departments as needed to ensure customer satisfaction.

Requirements

• High school diploma or equivalent required.


• Previous experience in parts counter or automotive parts sales is preferred.


• Strong organizational skills and attention to detail.


• Excellent communication and customer service skills.


• Basic computer skills, including inventory management systems.


• Ability to lift up to 50 lbs and stand for extended periods.


• Valid driver’s license and good driving record. 

Benefits

• Competitive pay: salary + commission $55,000.00 - $65,000.00 per year, paid semi-monthly.


• Health, dental, and vision insurance options.


• 401(k) retirement plan.


• Paid time off and holidays.


• Employee discounts on vehicles, parts, and services.


• Opportunities for professional development and career growth.

About the Company

Berglund Luxury Roanoke is part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia, dedicated to providing exceptional vehicles and service to our valued customers. 

Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.