Job Description - Parts Counterperson



Join Serra CDJR Lake Orion as a Parts Counterperson and become a vital part of our team in Lake Orion, MI. In this role, you will have the opportunity to grow your skills in the automotive industry while contributing to our commitment to excellent customer service. We offer a supportive environment where your dedication is recognized and rewarded, including monthly bonus opportunities to motivate and celebrate your success.


 


Benefits



  • Competitive hourly wage of $16.00 - $18.00, paid weekly.

  • Monthly bonus opportunities based on department performance.

  • Career advancement and growth opportunities within Serra CDJR Lake Orion.

  • Supportive team environment focused on employee development.

  • Access to ongoing training and industry education.


 


Responsibilities



  • Assist customers and service technicians in locating and selecting the correct parts in a timely and professional manner.

  • Maintain accurate inventory records and ensure organization of parts in the counter area.

  • Process sales transactions efficiently and handle related paperwork.

  • Communicate effectively with other departments to facilitate smooth operations.

  • Identify and suggest potential opportunities for up-selling or improving parts availability.

  • Continuously develop product knowledge and participate in training to support career growth within the company.


 


Requirements



  • Previous experience in parts sales or a related automotive role is preferred but not required.

  • Strong customer service and communication skills.

  • Detail-oriented with good organizational abilities.

  • Ability to work in a fast-paced environment and handle multiple tasks.

  • Basic computer skills for inventory and sales processing.

  • Positive attitude and willingness to learn.


 


About the Company


Serra CDJR Lake Orion is a dedicated dealership committed to delivering outstanding service and quality to our customers in the Lake Orion, MI community. We value our employees and invest in their growth, providing a positive workplace where individuals can thrive professionally and personally. Join us and become part of a team that takes pride in excellence and continuous improvement.


 


We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.




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