Parts Counterperson Specialist

Parts Counter Person

Luther Family Ford is currently seeking a Parts Counter Person to assist in our Parts Department.   This is an excellent opportunity for someone looking to work in a fast paced environment and gain knowledge of Ford Parts.  

Responsibilities

• Oversee the parts sales process from start to finish.


• Train parts counter persons "best practices"


• Communicate with customer on parts status.


• Communicate with staff and customers in a friendly and professional manner.


• Be able to read and understand the parts catalog when looking up parts.


• Answers phone calls, providing price quotes and other information.


• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.


• Provides high level service to internal and external customers.


• Pulls and fills orders from stock.


• May need to perform parts deliveries when needed.


• Maintain a weekly bin checks to ensure accuracy of stock.


• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.


• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.


• Make sure all internal requests for parts are billed on service repair order.


• Receives payment from retail customers or obtains credit authorization.


• Set up orders for daily shipment, delivery, or pick-up.


• Must be able to work one Saturday/Month.


• Must be able to work Saturday for our annual Inventory.

Qualifications

• Have a High School Diploma or equivalent


• Have experience with auto parts sales (preferred)


• Are able to work in a fast-paced work environment


• Have strong organizational and time management skills


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.


• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

What We Offer

• Medical, Dental & Vision


• 401k with Match


• Paid Vacation


• Growth Opportunities


• Paid Training


• Family Owned and Operated


• Long Term Job Security


• Health and Wellness


• Accident & Critical Illness


• HSA/Flexible Spending


• Pet Insurance


• Employee Discounts

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.