At Vann Underwood Chrysler Jeep Dodge RAM, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Vann Underwood CJDR is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
Benefits
Medical, Dental, & Vision Insurance available
Short-Term/Long-Term Disability
401(k) Plan
Competitive Pay
Paid Holidays
Responsibilities
Lead the parts department, retail, service, online and wholesale customers
Accomplish objectives through the use of proper purchasing procedures and inventory control
Handle the parts inventory and track all expenses
Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs
Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures
Handle and resolve customer complaints courteously and professionally
Keep up-to-date on manufacturer warranty, policy, and return procedures
Knowledge and compliance with the federal, state, and local regulations that affect operation
Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy
Forecast goals and objectives for the department and strive to meet them
Hire, train, motivate, counsel and monitor the performance of all parts department staff
Ensure that incoming inventory is stocked in the correct location
Maintain a stabilized inventory consistent with the requirements of the defined areas
Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
Implement & carry out safety requirements
Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors
Qualifications
2+ years of related experience in an automotive parts management position preferred
2 years of sales experience preferred
Excellent customer service skills
Professional appearance and work ethic
High school diploma or equivalent
Detail oriented and organized
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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