H

Parts Manager

icon building Company : Honda South
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Parts Manager












Parts Manger Oversees parts department operations to ensure accurate inventory, timely fulfillment, cost control, and excellent customer service for internal technicians and external customers.


Key Responsibilities



  • Manage daily operations of the parts department: receiving, stocking, ordering, issuing, returns, and documentation.

  • Maintain accurate inventory levels through cycle counts, audits, and reconciliations; minimize shrinkage and obsolescence.

  • Forecast demand and place purchase orders with vendors to ensure availability and optimize carrying costs.

  • Build and maintain vendor relationships; negotiate pricing, terms, lead times, and warranty/return policies.

  • Process parts sales to customers and service technicians; ensure correct pricing, invoicing, and timely delivery or staging for service.

  • Supervise, train, and schedule parts staff; set performance expectations and conduct evaluations.

  • Implement and maintain parts management systems (PMS/ERP); ensure data integrity (part numbers, descriptions, bin locations, pricing).

  • Quote parts for repairs and large jobs; support sales and service teams with technical and parts expertise.

  • Manage warranty claims and core returns; track credits and follow up with manufacturers.

  • Monitor KPIs: inventory turns, fill rate, order accuracy, turns, gross margin, and parts aging; produce regular reports.

  • Ensure compliance with safety, environmental, and company policies; maintain clean, organized warehouse.

  • Coordinate special projects: inventory resets, system implementations, parts rationalization, and cost-saving initiatives.


Qualifications



  • Education: High school diploma or equivalent; associate degree or industry certification preferred.

  • Experience: 3+ years in parts or inventory management; supervisory experience preferred; experience in [industry — e.g., automotive, heavy equipment, HVAC] desirable.

  • Skills: Strong organizational, analytical, purchasing, negotiation, and customer-service skills. Proficient with inventory management systems and Microsoft Excel.

  • Physical: Ability to lift parts and work in warehouse environment as needed.

  • Certifications (optional): Certified Parts Specialist, supply-chain or logistics certifications a plus.


Performance Metrics



  • Inventory accuracy %

  • Fill rate / on-time fulfillment %

  • Inventory turns

  • Parts gross margin / profitability

  • Days sales outstanding (for invoicing)

  • Warranty claim resolution time

  • Create and start wholesale 


Working Conditions



  • On-site in warehouse/parts department; some travel to vendors or other branches as needed. May require occasional evening or weekend work for inventories or peak seasons.




 










 




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