Parts Manager

Luxury Brand | Reynolds and Reynolds DMS experience preferred | 

The Parts Manager is responsible for overseeing the operations of an automotive parts department, ensuring efficient inventory management, customer service, and sales. This role involves managing a team of parts specialists, maintaining accurate inventory records, and ensuring customer satisfaction.

Responsibilities

Inventory Management:

• Develop and implement inventory management strategies to optimize stock levels and minimize costs.
• Monitor inventory levels and reorder parts as needed to avoid stockouts or excess inventory.
• Implement a system for tracking parts usage and identifying slow-moving items.
• Conduct regular inventory audits to ensure accuracy and identify discrepancies.

Customer Service:

• Ensure that customers receive prompt, courteous, and efficient service.
• Train and supervise parts specialists to provide excellent customer service.
• Resolve customer complaints and address any issues promptly.

Sales:

• Develop and implement sales strategies to increase parts sales and revenue.
• Motivate and support parts specialists to achieve sales targets.
• Analyze sales data to identify trends and opportunities for improvement.

Team Management:

• Recruit, hire, and train parts specialists to meet the department's needs.
• Provide ongoing supervision and support to parts specialists.
• Evaluate staff performance and address any issues promptly.

Purchasing:

• Negotiate with suppliers to obtain favorable pricing and terms.
• Place orders with suppliers and ensure timely delivery of parts.
• Manage relationships with suppliers and resolve any issues promptly.

Operations:

• Develop and implement procedures for parts receiving, storage, and retrieval.
• Ensure that the parts department is organized, clean, and safe.
• Manage the department's budget and control costs.

Other duties as assigned. 

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.  
• Experience: 3-5 years of experience in automotive parts management or a related field.
• Strong knowledge of automotive parts and systems.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.   
• Proficiency in Microsoft Office Suite.

Physical Requirements

• Ability to stand, walk, sit, and stoop for extended periods of time.
• Ability to lift and carry heavy objects.
• Ability to work in a fast-paced environment.
• Ability to use hand tools and power equipment.
• Ability to work in a noisy environment.

Benefits of Working at Swickard:

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture - Be part of a supportive and collaborative team.
• Growth Opportunities - Opportunities for continued personal and professional growth.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
• We’re a hospitality company that happens to sell cars, parts, and services. 
• We are a team. Everyone plays a role in our success. 
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! 
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. 
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. 

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? 

Preparing for potential backfill