Parts Manager

Parts Manager
Minerva, OH

Job Summary:
The Parts Manager is responsible for leading the daily operations of the parts department to ensure excellent customer service, efficient inventory management, and strong support for the service department. This role oversees parts sales, ordering, stocking, merchandising, staff performance, vendor relationships, and departmental profitability while maintaining a clean, organized, and professional work environment.

Why Join Loudon Motors Ford?
By working at Loudon Motors Ford, you can be a part of a brand that honors the past and is invested in the future. Join the Ford family, where we value service to each other and to our customers.

Parts Manager Responsibilities:

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  Oversee all day-to-day operations of the parts department.

  
  


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  Manage inventory levels to ensure proper stocking, availability, and turnover.

  
  


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  Monitor and maintain inventory accuracy through cycle counts, reconciliations, returns, and obsolescence control.

  
  


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  Work closely with the service department to ensure technicians have the parts needed in a timely manner.

  
  


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  Supervise parts ordering, receiving, stocking, and special-order processes.

  
  


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  Establish and maintain strong working relationships with vendors, customers, and dealership staff.

  
  


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  Lead and support parts department employees through training, scheduling, coaching, and performance management.

  
  


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  Ensure accurate pricing, invoicing, warranty processing, and core returns.

  
  


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  Review departmental reports and key metrics to improve profitability, gross margin, and operational efficiency.

  
  


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  Maintain proper organization, cleanliness, and safety standards in the parts department and storage areas.

  
  


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  Resolve customer concerns and escalated issues in a professional and timely manner.

  
  


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  Ensure compliance with company policies, manufacturer standards, and applicable federal, state, and local regulations.

  
  


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  Collaborate with dealership leadership to set goals and drive departmental success.

  
  

Qualifications:

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  Previous experience in automotive parts management or a leadership role in a parts department preferred.

  
  


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  Ford dealership experience is strongly preferred.

  
  


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  Strong knowledge of automotive parts, inventory control, and dealership parts operations.

  
  


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  Experience with OEM and aftermarket parts lookup systems, inventory systems, and POS software.

  
  


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  Ability to analyze reports, manage budgets, and monitor department performance.

  
  


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  Strong problem-solving, communication, and organizational skills.

  
  


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  High school diploma or equivalent required.

  
  


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  Valid driver’s license required.

  
  

Skills and Abilities:

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  Strong leadership and team management skills.

  
  


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  Excellent customer service and communication abilities.

  
  


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  Attention to detail and high level of accuracy.

  
  


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  Strong computer and data-entry skills.

  
  


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  Ability to multitask and prioritize in a fast-paced environment.

  
  


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  Knowledge of inventory procedures, ordering processes, and vendor relations.

  
  


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  Professional attitude and appearance.

  
  


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  Ability to work effectively with service advisors, technicians, and dealership leadership.

  
  

Physical Requirements & Work Environment:

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  Ability to stand, walk, bend, reach, and lift automotive parts, often up to 50 lbs with assistance when needed.

  
  


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  Work is performed in both office/counter areas and warehouse/storage spaces.

  
  


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  Exposure to a shop environment, including noise, dust, grease, and changing temperatures.

  
  


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  May require occasional overtime or weekend shifts based on business needs.

  
  

Compensation & Benefits:

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  Compensation based on experience

  
  


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  Health insurance

  
  


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  Paid time off

  
  


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  401(k)

  
  


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  Employee discounts

  
  


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  Additional benefits available based on employment status

  
  

Equal Opportunity Employer:
We are an equal opportunity employer and are committed to creating an inclusive workplace. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws.