Parts Manager

Parts Manager Truck & Bus Dealership

We are seeking an experienced and motivated Parts Manager to lead the parts department at our truck and bus dealership. This role is responsible for driving departmental performance, maintaining accurate inventory, and delivering exceptional support to both internal teams and external customers.

The ideal candidate is a strong leader who thrives in a fast-paced environment, values accountability, and is committed to building a high-performing team.

Key Responsibilities

Department Leadership & Operations

• Oversee daily operations of the parts department


• Supervise counter staff and warehouse personnel


• Monitor performance using KPIs and manufacturer benchmarks


• Maintain a clean, safe, and compliant work environment (EPA/OSHA)


• Set clear goals and expectations for team members


• Identify and implement process improvements

Team Leadership & Development

• Lead with a people-first, accountability-driven approach


• Coach, mentor, and develop team members


• Conduct regular team meetings and performance reviews


• Identify training opportunities to improve efficiency and product knowledge


• Foster strong collaboration with Service and Sales departments

Inventory Management

• Maintain accurate inventory levels aligned with demand


• Monitor inventory turns and adjust stocking strategies


• Manage obsolete and non-moving inventory


• Oversee cycle counts and bin accuracy


• Review lost sales and identify stocking opportunities


• Coordinate inter-branch transfers and returns

Parts Ordering & Vendor Relations

• Order parts through OEM systems and approved vendors


• Manage purchase orders, backorders, and critical part requests


• Build and maintain strong relationships with suppliers and OEM partners

Customer Support

• Provide timely and accurate support to service technicians and advisors


• Assist retail, wholesale, and fleet customers


• Resolve parts-related issues efficiently


• Partner with service teams to minimize downtime


• Support sales initiatives and promotions

Financial Performance

• Achieve departmental sales and gross profit goals


• Monitor KPIs and monthly financial performance


• Manage departmental expenses


• Ensure proper pricing and margin control

Compliance & Manufacturer Programs

• Maintain compliance with OEM standards and dealership policies


• Manage rebates, SPA requests, and program participation


• Monitor manufacturer performance metrics

What We’re Looking For

• Proven experience in parts management (truck, bus, or automotive preferred)


• Strong leadership and team development skills


• Excellent organizational and inventory management abilities


• Solid understanding of dealership operations and KPIs


• Ability to build relationships with vendors and internal teams


• Strong communication and problem-solving skills

Leadership Expectations

• Lead with integrity, accountability, and professionalism


• Take ownership of departmental performance


• Promote teamwork and a solutions-focused culture


• Develop future leaders within the organization


• Maintain a disciplined, customer-focused department

What Success Looks Like

• Accurate, well-managed inventory


• Strong departmental profitability


• High level of parts availability and customer satisfaction


• A motivated, high-performing team


• Effective collaboration across departments

If you're a results-driven leader looking to make an impact in a growing dealership, we encourage you to apply.