Parts Manager

Tom Wood Toyota, in Whitestown, IN is looking for a Parts Manager to join our team!  

The Parts Manager is responsible for leading all operations of the dealership’s parts department, including inventory control, purchasing, wholesale and retail parts sales, staff development, customer service, and profitability. The ideal candidate is a hands-on leader who thrives in a high-accountability environment and takes pride in operational excellence, inventory accuracy, and team development. 

Responsibilities: 

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  Manage daily parts inventory operations  

  
  

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  Order parts from manufacturers and approved vendors  

  
  

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  Maintain proper stock levels to minimize obsolescence and shortages  

  
  

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  Oversee perpetual inventory processes, physical inventories, and reconciliation procedures to ensure inventory accuracy and minimize shrinkage 

  
  

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  Monitor parts returns, warranties, and core credits  

  
  

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  Lead, develop, coach, and hold accountable all parts department team members 

  
  

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  Set performance goals and monitor productivity  

  
  

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  Coach team members on customer service and dealership procedures  

  
  

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  Ensure compliance with safety and operational policies  

  
  

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  Support retail and internal service department customers  

  
  

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  Ensure timely and accurate parts lookup and fulfillment  

  
  

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  Resolve customer complaints and supplier issues  

  
  

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  Build relationships with repair shops and wholesale accounts  

  
  

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  Manage department profitability and expense control  

  
  

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  Track KPIs such as gross profit, inventory turns, fill rates, and obsolescence  

  
  

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  Prepare reports for dealership leadership  

  
  

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  Maintain accurate pricing and margins  

  
  

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  Ensure compliance with manufacturer programs and dealership standards  

  
  

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  Maintain organized storage and receiving areas  

  
  

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  Partner closely with service leadership to maximize technician efficiency, parts availability, and overall fixed operations performance 

  
  

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  Use dealership management systems (DMS) effectively  

  
  

Qualifications: 

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  3+ years of automotive parts management experience preferred  

  
  

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  Strong understanding of OEM inventory control, obsolescence management, and dealership operations  

  
  

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  Proven ability to improve inventory accuracy, gross profit, and department performance  

  
  

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  Experience leading teams in a fast-paced dealership environment  

  
  

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  Strong understanding of dealership KPIs including gross profit, inventory turns, fill rate, and expense control  

  
  

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  Experience with dealership management systems (DMS)  

  
  

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  Strong communication, organizational, and leadership skills  

  
  

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  Valid driver’s license with clean driving record 

  
  

Benefits: 

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  PTO & Vacation 

  
  

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  Paid Holidays 

  
  

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  Medical 

  
  

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  Dental 

  
  

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  Vision 

  
  

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  401k with Company Match 

  
  

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  Life 

  
  

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  Disability 

  
  

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  Training 

  
  

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  Tuition Reimbursement 

  
  

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  Service Awards 

  
  

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  Career Advancement 

  
  

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  Wisley & DailyPay 

  
  

About Tom Wood Group 

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand.  

Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity 

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.