Parts Product Specialist and Retail Store Team Associate

Compensation should range between $18 and $20 per hour with the potential incentives based on sales growth.

Responsibilities:

• Become the local expert on all categories of RV Parts and Accessories with a special focus on product categories that require individual customer assistance and considerations such as fit, color, sizing, installation, technical considerations, or additional research. (Example: Awnings, Hitches, Tow Bars, Airbags, Satellites, etc)
• Assisting customers in researching, ordering, and arranging installation of these more complex product categories.
• Suggest additional products that will make the customers RV lifestyle experience more enjoyable and satisfying.
• Provide support to the PPL Service Team by assisting in researching, ordering, and delivering products needed for Service Work Orders.
• RV Superstore assoricate by setting an example for expert level customer service and product knowledge, providing explanations and training as needed, and working with Dealership and Corporate Management to reach Customer Service, Merchandising, and Revenue benchmarks.
• Work with RV Superstore retail associates and management team to order, restock, and merchandise RV Parts and accessories to ensure the RV Parts Superstore is an attractive, engaging, and organized environment for PPL Parts customers.

• Experience in performance-based retail and/or sales environments.
• Experience in RV or automotive industry or other environment where ability to acquire and use technical expertise in sales or customer service was required.
• Experience in merchandising, stocking, and maintaining a retail store.
• Ability to work a flexible fulltime schedule that includes some Saturdays (PPL Motorhomes RV Parts Superstore is closed on Sundays).

• Health, Dental and Life Insurance
• 401(k) with Company Match
• Paid Vacation
• Opportunity for long-term employment and growth! (Our average tenure is 15 years!)
• Friendly work environment with supportive management team