Parts Sales Specialist

PAPE’ MATERIAL HANDLING, INC. – SEATTLE, WA

PARTS SALES SPECIALIST:

Do you love working in a positive, high-energy environment? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape’ Material Handling, the premier capital equipment dealer in the West, is adding to their Parts team in Seattle.

At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU’LL DO:

As a Parts Specialist, you will support our customers and service teams in a fast-paced parts department, helping keep equipment up and running. You will assist external and internal customers in person at our front counter, over the phone, and through email—delivering responsive, professional service with every interaction.

In this role, you will research parts requests using online manufacturer portals and internal digital resources, process orders accurately, and proactively manage backorders. You will work closely with customers to understand their equipment and application needs, recommending related parts that support performance and minimize downtime.

Success in this position requires strong organization, attention to detail, and a sense of urgency. Clear communication, a customer-first mindset, and the ability to build strong working relationships with customers, vendors, and teammates are essential.

WHAT YOU NEED:

• Highly organized with strong attention to detail and accuracy.


• Working knowledge of parts inventory processes, order entry, and backorder management.


• Parts counter experience and knowledge of heavy equipment or material handling parts preferred.


• Ability to perform at a high level in a fast-paced, team-oriented environment.


• Self-motivated with a strong sense of urgency and accountability.


• Strong communication skills with the ability to assist customers professionally in person, over the phone, and via email.

Compensation: $22-29/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.


• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.


• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.


• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.  


• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.


• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory.


• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.


• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.