Parts Sales Support Specialist

Position Description:

The individual will be responsible for overseeing and coordinating the duties and responsibility of all parts/down systems-ordering, receiving and recording various parts. The individual will also keep track of inventory, credit card payments and invoices. This individual will also be responsible for all de-install/install projects.

Roles & Responsibilities:

• Create PO's and send invoices


• Create BOL's


• Process credit card payments and credit card applications for new clients


• Review current/past due invoices on a weekly basis and contacts clients on overdue invoices


• Create marketing emails through constant contact


• Track inventory orders and financial reports on a daily basis


• Receive and record new/broken down systems and parts; upload them into Inventory System-Fishbowl


• Renew DOTmed listings for parts for sale


• Record quoted parts in Salesforce


• Send all kick off & update emails to the PMs


• Send emails to the teams with de-install info. (site contacts, dates, addresses, etc.)


• Request quote & schedule all trucks for de-installs/installs


• Schedule all dollies for de-installs/relos


• Schedule all ramp supply deliveries de-install/installs


• Input info into SalesForce – (de-install date, tasks, inventory, warehouse locations, expenses, etc.)


• All PO's related to: trucking, rigging, de-install if subbed out etc.


• Creating work orders for De-Installs/Installs


• ISO documentation (uploading to the DMS): incoming equipment deliveries, maintenance of compressors, trucks, chillers, etc.


• ISO approved vendor paperwork for new vendors


• Printing and labeling systems as they come in (sold labels included)


• Any other duties as assigned per manager

Requirements:

Education

Required

• High School Diploma or equivalent

Preferred

• Some college desired

Experience

• Working knowledge of Word, Excel, and Lotus Notes preferred


• Fishbowl and Salesforce preferred but will train

Travel

• Valid driver's license and solid driving record for a minimum of five years REQUIRED


• Must have reliable transportation and proof of auto insurance


• Willing and able to undertake after-hours travel to carrier offices, drop-boxes, and airports

Competencies

• The ability to multi-task


• Excellent verbal and written communication skills


• Strong interpersonal and communication skills; experience in effectively communicating and the ability to act decisively to resolve problems

Physical Requirements

While performing the duties of this job, the individual is regularly required to use hands to finger, handle, or feel. The individual frequently is required to stand, walk, sit, reach with hands and arms, and talk or hear. The individual is occasionally required to climb or balance, stoop, kneel, and crouch. The individual must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.