Parts Specialist

Parts Specialist – Marine Parts Department

Location: Kent, WA
Pay Range: $28.00 – $33.00 per hour (based on experience)
Employment Type: Full-Time

Travel: between 10-25%

About the Role

MSHS Pacific Power Group is seeking a Parts Specialist to join our Marine Parts Department. This is a dynamic role where your mechanical aptitude, strong communication skills, and customer-first approach will help us deliver exceptional service.

The ideal candidate is driven to master technical details, thrives on accuracy, and enjoys working in a structured environment where expertise is valued. You will bring a meticulous eye for detail, a passion for problem-solving, and the ability to stay focused in the face of shifting priorities. This position is well-suited for someone who gains energy from learning, analyzing data, and developing deep product knowledge while excelling in a fast-paced environment that requires adaptability and persistence.

Key Responsibilities

• Greet and assist customers via walk-ins, phone calls, and email inquiries. 
• Research and identify parts using electronic and paper catalogs, providing accurate estimates and availability information. 
• Enter orders into internal and external systems once verified. 
• Provide parts recommendations based on technical knowledge and customer needs. 
• Collect and process detailed customer order information, including payments. 
• Support the Service Department with product pricing and availability requests. 
• Monitor backorders daily to ensure prompt receipt and delivery. 
• Conduct research for purchase order discrepancies, past due items, and suggest corrections.  
• Serve as a backup for warehouse functions, including pulling urgent stock items and assisting with cycle counts. 
• Participate in on-call rotation to support after-hours needs. 
• Attend training and actively seek opportunities to grow your skills. 
• Perform other duties as assigned.
   

Required Skills & Qualifications

• 2+ years of parts experience. 
• High school diploma or GED. 
• Strong customer service and communication skills (in-person, phone, and email). 
• Mechanical aptitude and ability to interpret technical information. 
• Proficiency in Microsoft Word, Excel, Teams, Outlook, and online vendor/order systems. 
• Ability to define problems, analyze data, and develop solutions. 
• Strong organizational skills with exceptional attention to detail. 
• Ability to lift up to 30 lbs. 
• Valid driver’s license.
   

Preferred Qualifications

• Knowledge of marine, power generation and industrial diesel engines. 
• Ability to calculate discounts, percentages, and other basic figures.
   

Why Join Us?

• Be part of a team that values technical mastery and attention to detail. 
• Gain exposure to marine and power generation industries. 
• Opportunities for training, career growth, and professional development. 

Benefits

We offer a comprehensive benefits package designed to support your well-being and career growth, including:

• Medical, dental, and vision insurance 
• 401(k) retirement plan with company match 
• Paid time off (PTO) and company holidays 
• Employer-paid life and disability insurance 
• Wellness programs and employee assistance resources 
• Training and professional development opportunities

If you’re an individual who takes pride in precision, persistence, and building expertise, this role will allow you to grow your technical knowledge while making a real impact on customers and our team. Apply today to become a Parts Specialist with MSHS Pacific Power Group in Kent, WA!

Equal Opportunity Employer

MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Drug-Free Workplace

MSHS PPG is a Drug-Free Workplace. All offers of employment are contingent on successful completion of a drug and alcohol screening, which may include testing for marijuana in compliance with applicable federal regulations and relevant state labor laws. We understand that marijuana laws vary by state, and our testing policies are designed to ensure compliance with both federal and state requirements where applicable.