Parts Specialist

Your role

Mission

Order administration and parts procurement to meet customer demands.

Roles and Responsibilities

• Responsible for parts sales and support for Atlas Copco Compressors in an assigned region.


• Assist customers in parts identification, troubleshooting, and order expedition via phone, fax, and email.


• Handle incoming orders, including entry and maintaining/editing sales orders to meet customer demands.


• Provide regular updates to customers regarding orders, including delivery dates and/or any changes in the status of the order.


• Must be willing to prospect Lost Boys over the phone and proactively generate part sales with existing customer base.


• Proactive lead generation will be required. Coordinate order releases, receipts, and shipments.


• Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.


• Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.


• Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.


• Perform other duties as assigned.

To succeed, you will need

Skills and experience

• Good Interpersonal Skills, with ability to create good contacts at all levels.


• Must be a self-starting individual, able to receive a mission and generate necessary actions to achieve the mission.


• Must be very organized with positive attitude.


• 3-5 years in customer service or sales. 

In return, we offer

• 
  

  What you can expect from us? 

  
  

   

  
  

  Drive your Career, Explore Opportunities, Realize your Passion . . .Choose your career with us!

  
  

   

  
  

  Attractive benefits Include:

  
  

  •Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
  •Health insurance/ Dental Insurance/ Vision insurance
  •Paid time off

  
  

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our West Springfield, MA office. 

Contact information

 Talent Acquisition Team: Sowmya Prativadi