Parts Warehouse Admin

The Parts Warehouse Admin plays a critical role in supporting daily warehouse operations by managing parts flow, returns, and warranty processes. This position operates directly within the warehouse environment, working closely with inventory, shipping/receiving, and operations teams to ensure accuracy, accountability, and efficiency in parts handling and documentation.

This is a hands-on, warehouse-based role requiring strong coordination between inventory and system tracking.

Key Responsibilities

• Manage and process parts returns, shortages, and claims in coordination with warehouse and vendor partners


• Track and follow up on warranty parts, ensuring proper documentation, shipment, and credit reconciliation


• Monitor surplus inventory and warranty schedules, ensuring timely processing and accurate credit collection


• Investigate and resolve inventory discrepancies, including damaged, missing, or incorrect parts


• Coordinate with receiving and shipping teams to verify returned and replacement parts


• Maintain accurate records of all transactions within warehouse systems (WMS/ERP)


• Ensure returned parts are properly labeled, stored, or staged for shipment


• Work directly on the warehouse floor to support inventory control and operational flow


• Communicate with vendors and internal teams to resolve claims and ensure timely reimbursement


• Support cycle counts and inventory audits related to returns and warranty items

Qualifications

• Previous experience in a warehouse, logistics, or inventory control environment preferred


• Intermediate computer experience


• Strong attention to detail and ability to manage multiple tracking processes


• Experience with returns, claims, or warranty processing is highly desirable


• Comfortable working in a warehouse setting (not office-based)


• Familiarity with inventory systems (WMS)


• Strong organizational and follow-up skills


• Ability to communicate effectively with internal teams and external vendors

Work Environment

• This role is based primarily in a warehouse environment, not a traditional office setting


• Requires frequent movement throughout the warehouse, including interaction with inventory, staging areas, and shipping/receiving zones


• May involve lifting, standing, and working around warehouse equipment