Job Description - PAS Lead

At Legacy Home Health Agency, we’re looking for a PAS Coordinator Lead to guide our team, strengthen operations, and ensure every client receives dependable, high-quality care.



Primary Responsibilities



  • Lead and support the PAS coordination team in daily scheduling operations

  • Oversee caregiver scheduling to ensure consistent, timely service coverage

  • Serve as the primary escalation point for urgent staffing or client issues

  • Monitor and ensure EVV compliance; guide team in resolving exceptions

  • Review and maintain accurate documentation of schedules, service changes, and communications

  • Train, mentor, and support PAS Coordinators and new team members

  • Collaborate with Field Supervisors to proactively address client needs and service disruptions

  • Assist with onboarding attendants, including orientation coordination and compliance tracking

  • Analyze workflows and identify opportunities for efficiency and improvement



Qualifications



  • Previous experience in home care, healthcare coordination, or scheduling required

  • Proven leadership or supervisory experience preferred

  • Strong organizational and multitasking abilities in a fast-paced environment

  • Excellent communication and customer service skills

  • Proficiency in Microsoft Office; experience with EVV or scheduling systems

  • Bilingual (English/Spanish) preferred

  • Bachelor's degree required. 



Apply today to join our team of dedicated patient care advocates!


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