Patient Access Rep

Description

· Greets patients and visitors pleasantly

· Checks patient out of eClinicalworks

· Scans all paperwork into eClinicalworks

· Collects co-payments, co-insurance, deductible and balances if not collected at check-in

· Reconciles daily patient payments

· Schedules follow-up patient appointments

· Processes Outgoing Referrals

· Processes and schedules all diagnostic procedures 

· Provides back-up coverage at check-in, which could include other offices

· Provides back-up coverage for appointment scheduling

· Enters established patient demographics as necessary.

· Performs Chart Check on assigned providers

Requirements

• Minimum of six months in a physician office setting
• High School or equivalent
• Must be able to work independently
• Must be able to work flexible hours
• ECW experience preferred