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Patient Access Representative

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Number of Applicants

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Job Description - Patient Access Representative

Job Description​

Are you looking to join a healthcare organization that cares about their employees as much as their patients?

  • Full-time
  • Swing Shift - Wednesday 2p - 10p - Thursday 10p - 6a - Friday 6p - 6a
  • Every other weekend - Sat/Sun 6p - 6a

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming benefits eligibility, and gathering statistical information in compliance with federal and state regulations with minimal support from a supervisor. Completes payment transactions by using proper negotiating techniques to professionally collect money owed by our patients and guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast-paced work environment are required.

Why Saint Luke’s?

  • We believe in work/life balance.
  • We are dedicated to innovation and always looking for ways to improve.
  • We believe in creating a collaborative environment where all voices are heard.
  • We are here for you and will support you in achieving your goals

#LI-MS3

Job Requirements

Applicable Experience:

Less than 1 year

Job Details

Full Time

Swing (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

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