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Patient Access Representative

icon building Company : York General
icon briefcase Job Type : Full Time

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Job Description - Patient Access Representative

Job Title: Patient Access Representative- Part Time (PT)
Department: YGFM Patient Access
Reports to: Director of Patient Access



Make a Difference From the Moment Patients Walk In


If you’re someone who enjoys helping others, stays organized, and thrives in a fast-paced clinic environment, York General is looking for you! As a Patient Access Representative, you’ll be one of the first faces patients see — setting the tone for a warm, welcoming, and professional experience.


 


Why York General?



At York General, you’ll work with a team that truly puts patients first. We value professionalism, compassion, and collaboration — and you’ll play a meaningful role in supporting the patient experience every single day. This is a great opportunity to build your healthcare career while working alongside a supportive and dedicated team.


Highlights of the Position



  • Be the welcoming smile at York General Urgent Care!

  • Great side gig: Two Fridays per month 9:00am-7:00pm and Every Saturday 10:00am-6:00pm

  • Employee-centered: York General was named Modern Healthcare's Best Place to Work for 12 years in a row!

  • Patient-focused: It's hard to plan for sickness! Help our patients see a provider quickly and get back to their health way of life.




What You'll Do:




  • Welcome patients, visitors, and staff with professionalism and genuine care.



  • Manage the scheduling flow: book, confirm, and update patient appointments.



  • Collect and process patient payments accurately and efficiently.



  • Enter and maintain correct demographic and insurance information.



  • Assist patients with forms and prepare medical records ahead of visits.



  • Support day-to-day clinic operations by answering phones, routing calls, sorting mail, and monitoring office supplies.



  • Protect patient privacy and ensure full compliance with HIPAA regulations.



 


What You'll Bring:




  • A positive, welcoming attitude and strong communication skills.



  • Ability to multitask, stay organized, and handle a busy environment with ease.



  • Comfort with computers and common office technology.



  • Prior medical office experience or knowledge of medical terminology preferred, but not required.



  • High school diploma or equivalent required.


  • Bilingual in Spanish is a plus!

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