Patient Access Representative

Position Details

Position Information

Job Title
Patient Access Representative

Position Number
955190

Vacancy Open to
All Candidates

Time-Limited
No

Department Homepage
http://www.ecu.edu/obgyn

Advertising Department
OB/GYN--GENERAL

Division
ECU Health/BSOM

Classification Title
10422 Admin Support Specialist

Competency Level
2 - Journey

Working Title
Patient Access Representative

Number of Vacancies
1

Full Time Equivalent (FTE)
1.0

Full Time or Part Time
Full Time

Recruitment Range
$34,602 - $49,406

Anticipated Hiring Range
$36,000 - $38,800

Salary Grade Equivalency
GN06

Work Schedule
M-F, Rotating Shifts

Work Hours
8-5pm, Rotating

Position Location (City)
Greenville

Job Category
Staff - Office/Clerical

Organizational Unit Overview

The Department of Obstetrics and Gynecology is a clinical science department within the Brody School of Medicine at East Carolina University. As the regions only academic OBGYN department, the primary functions of the department are to teach obstetrics and gynecology to medical students, resident physicians, post graduate students, nurses and other allied health professional, provide evidence-based and comprehensive clinical service to the region, and conduct clinical research featuring our rural mission.

Job Duties

ECU Brody School of Medicine's Department of Obstetrics and Gynecology is seeking a full-time Patient Access Representative to work in its Brody Outpatient Center Clinic.

The Patient Access Representative is needed for patient registration, appointment scheduling and medical reception in a busy, ambulatory care setting. The selected candidate will work, in collaboration with other healthcare professionals, to ensure the patient's needs and operational standards are met. The employee should be highly organized and self motivated, have the ability to multitask and work independently. Excellent verbal and written communication skills and the ability to interact effectively and professionally by telephone and in person with faculty, staff, residents, students, patients and the general public are necessary to successfully perform the duties of this position.

CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT

The Brody School of Medicine at East Carolina University is affiliated with ECU Health Medical Center, which serves as it's teaching hospital, as well as the flagship hospital for ECU Health.

"Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b. 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability."

Minimum Education/Experience

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification required by statute or regulation

None

Preferred Experience, Skills, Training/Education

None

License or Certification required by the Department

None

Special Instructions to Applicant
Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date
05/17/2024

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.
05/28/2024

Open Until Filled
No

Quick Link for Direct Access to Posting
https://ecu.peopleadmin.com/postings/71354

Alternate option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

AA/EOE

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected] .

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.