Associates Degree in related healthcare or business field preferred. Experience: Requires at least one year experience in customer service and general clerical/office procedures. Applicable class work may be substituted for previous work experience. 1. Ability to perform a variety of tasks, often changing assignments on short notice. 2. Must be adept at multi-tasking. 3. Will be required to learn and work with multiple software/hardware products to be used during the course of an average work day. 4. Must possess excellent verbal and listening communication skills. 5. Must be able to maintain a professional demeanor in stressful situations. 6. Must be adept with machinery typically found in a business office environment. 7. Possesses mathematical aptitude to make contractual calculations and estimate patient financial obligations to achieve financial clearance. 8. Able to build productive relationships with all contacts. 9. Must be able to complete Medicare Compliance training within 90 days of hire. 10. Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm. 11. Prefer minimally one-year experience in a hospital, medical office/clinic, or insurance company. 12. Overall knowledge of third party collections, registration, billing and contracts is preferred
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