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PATIENT ACCESS SPECIALIST

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Job Description - PATIENT ACCESS SPECIALIST

UPPER VALLEY MEDICAL CENTER\n\nPATIENT ACCESS SPECIALIST / REGISTRATION\n\nPART TIME / DAY SHIFT, FLEX, FLOAT HOURS WITH WEEKENDS, HOLIDAYS\n\n40 HOURS PER PAY PERIOD\n\nThe Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements. \n\n \n\nThe Patient Access Specialist must demonstrate Customer Focus and expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital\u2019s financial policies, possess the ability to apply it to the patient, and secure payment for the patient\u2019s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers. Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.\n\nMinimum Level of Education Required: High School Diploma / GED \n\nAdditional requirements: \n\nPreferred educational qualifications: Associates Degree preferred in healthcare or related business field.\n\nPosition specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm. \n\nLicensure/Certification/Registration \n\nMedical Terminology certification preferred. \n\n \n\nExperience \n\nMinimum Level of Experience Required: 1 - 3 years of job-related experience \n\nPreferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience. \n\n \n\n \n
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