Patient Access Specialist - Clinics (37.5 hours per week) #3286

Position Summary:

The Patient Access Specialist arranges for the efficient and orderly registration and scheduling of patients throughout the RAMC Physician and Specialty Group clinics. The Patient Access Specialist gathers appropriate information from patients and enters it into the database.

Schedule: Variety of shifts including weekends/evenings, and holidays

37.5 hours per week

Benefits: RAMC provides a comprehensive benefits package 

Education and Training Required:

• High school graduate or equivalent.

Experience:

• Experience working in a hospital or other medical environment is preferred.

Special Knowledge, Skills and Abilities:

Good organizational skills.

Good time management skills and can prioritize tasks.

Excellent hand written and oral communication skills, grammar, punctuation, and style. 

Ability to use the following equipment: personal computer, fax machine, photocopier.

Excellent communication skills.

Ability to work independently.

Resourceful; is aware and utilizes the resources that are available.

Ability to multi-task and handle stressful situations in a calm manner.

Basic computer knowledge.

Excellent customer service skills.

Reception and/or switchboard experience.

Physical Requirements:

Physical Demands:

Continuously sits at a desk.

Frequently stands to perform tasks.

Occasionally lift up to 10 pounds while handling patient charts, x-rays, copier paper, etc.

Occasionally push/pull with up to 50 pounds when moving carts with patient charts or x-rays and maneuvering wheelchairs.

Occasionally climbs a 2-step stool, balances, bends below and to the knee, kneels, crouches/squats, twists and reaches overhead to access cabinets.

Frequently reaches in front of the body to perform tasks.

Occasionally uses controls/levers/knobs/switches to access charts or turn on/off equipment.

Continuously requires fine motor skills for computer/keyboard, copier, and telephone operation.

Frequently handles objects such as pencils, staple pullers, staplers, etc. to perform duties.

Why Join RAMC?

Reedsburg Area Medical Center is nationally ranked as one of the Best Places to Work in Healthcare. We offer a supportive work environment and a comprehensive benefits package for employees working 20+ hours per week.

Our Benefits Include:

• Health, dental, and vision


• Employer-paid life, disability, and wellness programs


• 401(k) with employer match


• PTO, holiday pay, and shift/weekend differentials


• Tuition reimbursement


• Employee wellness perks like free fitness classes and massage discounts


• Recognition programs, fun team activities, and employee appreciation events