Patient Access Specialist - Westchester OPC

Overview

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of theMagnetAward for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Patient Access Specialist I

Per-Diem

HSS Westchester OPC - Registration

HSS Westchester OPC - Registration offers physician office visits, radiology, pre-surgical screening, and rehabilitation services. The Patient Access Specialist (PAS) I is a highly visible customer service position that is responsible for scheduling, pre-registration, and registration of patients in person and by phone using the Epic system.

The Patient Access Specialist (PAS) I is an entry level multifaceted position that works with interdisciplinary team members in the management of patient flow. The PAS I spends most of the day completing repetitive core PAS tasks for one functional area and meets standard productivity and quality expectations.

Responsibilities:

Provide exceptional customer service to all patients, visitors, and customers

Interview patients and accurately enter and update patient demographics, personal information, and medical history

Collect and scan legal IDs, insurance cards, signed consent forms, third party liability documents, and advance care plans

Obtain electronic and/or phone benefit verifications, coordinating benefits, determining participating and non-participating insurance coverage

Collect co-payments and out of pocket payments

Resolve patient checklists and workqueue encounters

Perform other related duties incidental to the work described herein

Qualifications

Required Qualifications/Skills:

High school diploma or equivalent (G.E.D.), may include specialized or vocational courses

0-1 years in a healthcare or related customer service field

Desired Qualifications/Skills:

Strong computer skills, with proficiency in office automated tools: e-mail, outlook, and data entry

Superior written and oral communication skills

Exceptional customer service skills

Ability to multi-task

Ability to work in a team environment

Knowledge of healthcare and health insurance

Familiarity with medical terminology

Displays positive attitudes towards assignments and others

Ability to add, subtract, multiply, divide and calculate percentages

Pay Range - Minimum

USD $30.00/Hr.

Pay Range - Maximum

USD $30.00/Hr.

Posted Date2 months ago(3/22/2024 2:28 PM)

Job ID2024-19173

LocationUS-NY-Westchester

CategoryAdmitting/Patient Registration - All Openings

Emp StatusPer Diem

Hours per Week7

ShiftDays