Patient Access Supervisor

Job Title: Patient Access Supervisor

Job Summary:

We are seeking a dedicated and organized Patient Access Supervisor to join our clinic team. The ideal candidate will oversee the patient access department, ensuring a smooth and efficient process for patient scheduling and a commitment to providing exceptional patient service.

Key Responsibilities:

- Supervise and train patient access staff to ensure high-quality service and adherence to clinic policies.

- Oversee patient scheduling processes, ensuring accuracy and compliance with healthcare regulations.

- Manage appointment scheduling and coordinate with clinical staff to optimize patient flow.

- Handle patient inquiries and resolve issues related to access and registration.

- Monitor departmental performance metrics and implement improvements as needed.

- Maintain up-to-date knowledge of healthcare regulations and best practices in patient access.

We are an equal opportunity employer and welcome applications from all qualified individuals.

Skills and Qualifications:

- Bachelor’s degree in healthcare administration, business, or a related field preferred.

- Previous experience in a supervisory role within a healthcare setting.

- Strong understanding of patient access processes and healthcare regulations.

- Excellent communication and interpersonal skills.

- Proficient in using electronic health record (EHR) systems and scheduling software.

- Ability to lead a team and foster a positive work environment.

- Strong problem-solving skills and attention to detail.