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Patient Access Supervisor

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Number of Applicants

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Job Description - Patient Access Supervisor





Department:
Patient Registration


Schedule/Status:
Varies; Full Time



Standard Hours/Week:
40



General Description: 
Under the direct supervision of the Director of Patient Access responsible to direct overall activities and personnel involved in patient registration. Handles patient problems, reports on dependent workload, communicates with physicians and their staff. Responsible for staffing, promoting, dismissing and disciplining 

Key Responsibilities:

  • Supervises registrars and coordinates patient registration functions. 

  • Perform quality assurance on charts, charges and demographic data. 

  • Evaluates employees during their probationary and annually  

  • Trains new staff in patient registrations functions. 

  • Reviews and edits time sheets on all employees 

  • Assists the Business Office with problem charges and registration issues or concerns 

  • Assists in problem solving with patients, family or staff concerns *

  • Document disciplinary actions taken on all employees *

  • Interact with all other PMC department including the Emergency Department, Medical records, Business Office, Nursing and Finance. 

  • Assumes the duties of Director Patient Registration in his/ her absence. *

  • Knows fire, disaster and safety procedures and regulations as they pertain to the work area


Key Job Requirements:


Formal Education:
  • Associate's Degree, and/or other Two Year College equivalent required
Work Experience:
  • 2 years to < 3 years 
Required Licenses, Certifications, Registrations:
  • N/A

Full Time Benefits: 
Eligible to participate in a number of PMC-sponsored benefits, including: 

  • Benefits Start on Day 1 

  • Health, Dental and Vision Insurance 

  • 403(b) Retirement Program 

  • Tuition Reimbursement/Educational Assistance 

  • EAP, Flex Spending, Accident, Critical and Other Applicable Benefits 

  • Annual Accrual of 152 Personal Leave Bank (PLB) Hours 

 







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