Patient Access Supervisor Admitting ER

Here’s What You Need

·       High School Diploma or Equivalent required

·       Associate degree preferred

·       3 years of related work experience required

·       CHAA - Certified Healthcare Access Associate preferred upon hire

·       CHAM - Certified Healthcare Access Manager preferred upon hire

·       CPI - Crisis Prevention Intervention Training within 90 days required and maintained annually

What You Will Do

·       Supervise employees assigned and act as a resource for assigned employees within the department.

·       Review patient account errors and denials that pertain to the Insurance Verification's Department.

·       Provide guidance to staff, which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate.

·       Maintain staff's productivity standards set by the department by pulling reports out of ONTRAC and triaging accounts to even out worklist.

·       Maintain appropriate work schedules., ensures adequate staffing, and takes weekend calls as needed.

·       Perform tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections, patient and family education. Corporate Compliance program, patient rights and responsibilities, legal consents, release of information, medical staff bylaws and JCAHO, state and federal regulations.

·       Completes other duties as assigned.

Additional perks of being a Texas Health Patient Access Supervisor

·       Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.

·       Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

·       Strong Unit Based Council (UBC).

·       A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

Texas Health Presbyterian Hospital Dallas is one of North Texas's most established hospitals. As an 875 bed, full service hospital, we've served the Dallas community and surrounding areas including Lakewood, White Rock, and Highland Park since 1966 with a commitment to high quality, compassionate care. 

We specialize in cancer care, cardiology, neurosciences, women's services, and emergency medicine. Our hospital is home to a renowned Level III Neonatal Intensive Care Unit (NICU), a Comprehensive Stroke Center, and a Bariatric Surgery Center of Excellence. We also offer a wide range of outpatient services, including surgery, wellness programs, and advanced women's imaging. Our Women's Robotic Surgery program holds accreditation as a Center of Excellence in Robotic Surgery by the Surgical Review Corporation (SRC), reflecting our commitment to innovation in women's health and patient safety in surgery. 

Texas Health Dallas is a Joint Commission certified Comprehensive Stroke Center, Level I Trauma Center, and Comprehensive Heart Attack Center. We are proud to be a designated Magnet hospital and a top choice in North Texas for cancer treatment, emergency services, cardiac care, and bariatric surgery. 

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to [email protected]  

Entity Highlights #LI-AM1

                          Patient Access Supervisor – Admitting ER

Bring your passion to Texas Health so we are Better + Together

Work location\: Texas Health Dallas, 8200 Walnut Hill Ln, Dallas, TX 75231

Work hours\: Full Time, Rotating Shifts for 40 hrs/week. Weekend and holiday requirements)

Patient Access Department highlights:

·       The Patient Access Supervisor is a key member of the Patient Access Services team.

·       Fast-paced environment that requires quick thinking when dealing with emergency situations. 

·       Team-oriented work environment with expanded resources from other Patient Access areas.