Patient Access Technician OCED

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: .75, Shift: Day, Schedule: 12 hr shifts

Position Summary

The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for welcoming patients at one of our Off-Campus Emergency Departments. This position works closely with both financial and clinical teams and will offer you the space to create the optimum patient experience.

Responsibilities

• You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
• You will obtain inpatient bed assignments and processes inpatient admission, to include arm banding, addressograph plate, and completion of necessary forms
• You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
• You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
• You will complete comprehensive bedside or telephone interviews with patient, relative, or their representative to obtain pertinent demographic insurance and/or third party liability information
• You will perform eligibility verification and resolves any discrepancies, determine need for financial assistance recommendation and application, referring to the Financial Counselor where necessary

Requirements

• Graduate of health vocational program such as patient access, medical assistance, medical billing and insurance or medical general, required
• One year of admitting, billing, registration or custom service experience may be considered in lieu of education

About MultiCare Off Campus Emergency Departments

MultiCare’s Off-Campus Emergency Departments provide state-of-the-art, neighborhood-focused ER care across Washington. Staffed by experienced physicians, nurses and clinical teams, these facilities deliver efficient, compassionate emergency care in convenient community locations. Our teams ensure patients receive comprehensive, high-quality support where they live, work and play.

Why MultiCare?

• Rooted in the local community – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

• Growth and education – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

• Well-being and support – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

• Living our values – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

• Belonging for all – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

• Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.92 - $36.39 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.