Patient Account Coordinator

WE ARE HIRING FOR A PATIENT ACCOUNT COORDINATOR!!

Description:

- Work through incoming scanned documentation in OnBase to categorize and attach to Patient Account in Epic

- Manage incoming mail

- Pickup and deliver incoming and outgoing mail from the mailroom

- Work returned checks and document in Epic accordingly

- Sort incoming mail and identify those that should be scanned, or delivered to appropriate department

- Perform necessary document sorting for incoming mail from USPS, interoffice, Fedex, UPS, etc.

- Manage return mail for claims and credit teams

- Receive live checks and send out to lockboxes for deposit

- Support small to large scale printing tasks

- Printing appeal letters that must be submitted hard copy, and mailing to appropriate location

- Printing medical record requests and supporting documentation from PAR and mailing to appropriate location

- Prepare outgoing mail - stuff, seal, and stamp envelopes. Outgoing mail can be through USPS, FedEx, UPS, interoffice, etc.

- Support revenue cycle teams in daily course of work for all processes that require printing, mailing, scanning, or faxing.

- Identify processes and procedures that need review to improve efficiency.

- Adhere to company policy concerning correct business procedures in the workplace.

- Assist developing and updating a procedure manual for the support unit.

- Perform other duties as assigned.

- This position requires continuous walking from location to location

- Employee may frequently be asked to bend and stoop, stand, complete repetitive movements, lift moderate weight (up to 50 lbs.) or utilize the hand or finger to pick up or grasp items.

Skills:

Customer service, Epic, faxing

Top Skills Details:

Customer service,Epic,faxing

Additional Skills & Qualifications:

Multi-task, fast learner, help maneuver through all different tasks. 50% of work is done in Epic. Comfortable on computers. MS office - teams, word, excel.

1 year of experience - EPIC (front or back). Do not require billing or coding experience.

- Basic knowledge of information systems and technology including Microsoft Office

- Problem solving ability while functioning as an active team member

- Professional written and verbal communication skills

Experience Level:

Intermediate Leve

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.