Patient Account Representative

Department: Patient Accounting

Schedule: Full Time, 40 Hours, Days

Facility: Central Maine Medical Center

Location: 29 Lowell Street, Lewiston, Maine, 04240

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoastal Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

Reviews all patient charts for accuracy of patient and billing information.  Distribution of all billing to appropriate personnel.  Reviews and performs follow-up on all authorizations, specialty referrals, and Dr.’s dictated notes. Communicates clearly and efficiently by telephone.  Maintains a current knowledge of contracts and state Worker’s Compensation fee schedules.  Operates a computer to input and retrieve data.

1.     High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

2.     Knowledge of multiple insurance billing requirements

3.     1-2 years of Business office experience preferred

4.     Knowledge of medical terminology

5.     Effective written and verbal communication skills

6.     Ability to multi-task, prioritize needs to meet required timelines

7.     Analytical and problem-solving skills

8.     Customer Services experience required

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf