Salary :
Activate JobCopilot
SportsMed Physical Therapy is seeking a Patient Account Representative to join our team in Glen Rock NJ. This position will begin training on site in Glen Rock, NJ and transition to Hybrid-Remote after 1-2 months
Responsibilities
- Respond to high volume of inbound calls to resolve billing and collection issues with patients
- Ensure all billing changes, charge offs, escalations, interactions etc. are correctly documented in billing and/or HRM software in a timely manner
- Properly escalate billing issues where necessary
- Review new patient records in billing software and initiate billing process
- Work with clinic staff to resolve patient authorization issues
- Review existing claims in billing software and follow up on outstanding issues
- Review outdated claims in billing software to research and resolve as necessary
- Review outdated claims in billing software and prepare for collection as necessary
- Follow company processes and procedures carefully
- Prepare and update summary documentation as required
- Other duties as assigned by management
- Ability to meet deadlines and expected collection goals
- Ability to work independently, and be self-motivated
- Strong critical thinking and investigative skills.
Qualifications
- HS Diploma required, two years post-secondary education preferred
- Minimum 2 years’ experience with medical billing required (1 year with 2-year college degree or greater)
- Solid understanding of medical billing software and procedures preferred (Kareo, WebPT, Navinet, CMD, etc.)
- Experience with HRM software such as WebPT preferred
- Ability to multitask and manage time effectively with minimum supervision
- Excellent written and verbal communication skills
- Strong Excel skills
- Outstanding problem-solving and organizational abilities
- Keen attention to detail with strong analytical skills
- A professional, courteous, enthusiastic, and conscientious attitude, willing to fulfill group goals and work requirements
- Ability to deal positively with coworkers and supervisors, and support management decisions
- Ability to function as a contributing team member while meeting deadlines and productivity standards
- Bilingual-Spanish highly preferred
- Both in-network and out-of-network billing experience
- Bilingual Spanish
What we offer
- Competitive pay
- Excellent career growth opportunity
- Medical, Dental, Vision, Life and Disability insurance
- PTO, sick time, paid holidays, 401k
- Pay Range: $20.00 - $23.00 per hour
$20 - $23 an hour
These job responsibilities listed are not designed to cover or be a comprehensive listing of all the responsibilities of the position and required for this job. The responsibilities may change at any time with or without notice.
#IND3
Your email job alert is now active!
