Patient Account Specialist

Department: Revenue Cycle

Supervisor Title: Revenue Cycle Director

Location: Afton, WY

Employment Status: Full-time (40 hours per week)

Compensation: Minimum $17.53 per hour, commensurate with experience and certification.

Benefits: We offer a competitive compensation package that includes:

• Health, dental, & vision insurance, health savings account
• 160 hours of PTO
• Short term sick time,
• Basic life insurance coverage
• Disability insurance
• Matching retirement plan

Summary

While upholding the Star Valley Health mission, vision, and values this position is crucial to the financial success of the organization. This at will position is responsible for the timeliness and accuracy of insurance claims. This position is accountable for complying with all policies, procedures and regulations related to billing all payors, both internal to the organization and external. The Insurance Specialist will remain in full compliance with all departments, institutional and regulatory, both state and federal, laws at all times.

Job Duties

• Interacts with patients and third party companies to collect on Insurance accounts thru calls and or letters timely.
• Identifies and resolves patient billing complaints
• Develop relationships with insurance companies to ensure benefits, eligibility, and authorizations are verified to receive quick and proper reimbursement.
• Documents all work and correspondence working AR reports to maintain AR days set by administration.
• Educate patients on expectation of paying for services with deductibles and co-pays.
• Balancing daily deposit
• Cross train to assist with workloads and perform other duties as assigned or identified.
• Attends meetings and training as scheduled.
• Comply with HIPPA and other federal, state, and local regulations as well as maintain the highest degree of confidentiality in client and staff matters.

Requirements

Abilities & Skills:

• Professional customer service background including oral and written communication
• Sound analytical and problem solving skills
• Strong organizational and multi-tasking skills
• Proficient with Microsoft Word, Excel, Outlook and general Internet
• Multi-tasking skills with the ease of changing direction upon request and need
• Ability to work in a team-oriented environment, communicate effectively, and demonstrate sensitivity to clients, visitors and staff

Experience & Education:

• Minimum of 1-2 years financial experience, hospital or medical billing experience is preferred
• Experience with medical terminology, accounting, finance, insurances or cash applications.
• 1-3 years professional office experience
• High School graduate or GED equivalent
• College financial course work or degree

Note: Position descriptions are intended to serve as a guideline for typical duties and requirements of a position, but are not inclusive. Additional or different responsibilities within a reasonable scope of the position description may be added or deleted any anytime at the discretion of the Board.