Patient Accounting Manager

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.

To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

Highlights:

Summary: The Manager, Patient Accounting shall be responsible to oversee the hospital revenue cycle operations, which include billing, insurance follow-up, accounts receivable, and patient financial services. This individual will ensure accurate and timely submission of claims to payers. The Manager will also monitor accounts receivable performance and implement strategies to reduce days in A/R, as well as to improve cash flow. Additionally, the Manager will establish productivity standards, performance metrics, and accountability will be the key to success while fostering a culture of accuracy, compliance, teamwork, and continuous improvement. This role will also oversee denials for specific payers, perform root cause analysis, ensure appeals are submitted timely, and assist in implementing denial prevention measures across the organization. This position may have additional duties assigned that are within scope of the role.
Education / Experience:Bachelor's degree required. At least 5 years relevant hospital experience in UB04 and 1500 claim form billing and collections for all payer types. Minimum 5 years electronic billing experience & supervisory experience required.
License / Certification: None
Knowledge, Skills, and Abilities:
• Excellent communication skills.
• Excellent PC skills required specifically with Windows based desktop applications.
• Proven ability to get the job done, past performance reflects that ability.
• Proven capability to understand and grasp knowledge of processes and determine methods to improve, when necessary.
• Total acceptance and belief in the Baptist Health mission and values.
• Positive attitude about self, others and Baptist Health.
• Ability to travel from one Baptist facility to another and/or within any facility in a timely manner, whether travel is planned or not is required.

Education / Experience:

Bachelor's degree in Accounting, Business Administration, Finance, Healthcare Administration or another related field required. Minimum 5 years hospital business office experience required. Minimum 5 years supervisory experience required. Proficiency with patient accounting software, reporting tools, and Microsoft Office.

License / Certification:

None

Knowledge, Skills, and Abilities:

• Excellent knowledge of MS Office and familiarity with relevant computer software.

• Strong team leadership skills, strong organization, interpersonal, and customer relations skills.

• Strong knowledge of hospital billing, insurance follow-up, and reimbursement methodologies.

• Knowledge of governmental and non-governmental billing and payer rules and regulations.

• Must be able to meet strict deadlines.

• Strong analytical and problem-solving ability, and excellent organizational skills.

• Must be able to complete multiple tasks simultaneously.

• Ability to remain calm in difficult situations.

• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.

• Ability to understand complex multifactor situations and bring appropriate solutions.

• Ability to work both independently and in a team environment.

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