PATIENT ACCOUNTS SPECIALIST, Full-time

Patient Accounts Specialist

Department: Finance – Patient Accounts

Status Hours: Full-time, 80 hours bi-weekly

Shift: 1st Shift

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Job Description:
The Patient Accounts Specialist supports hospital and physician office billing operations by performing key revenue cycle functions such as charge posting, claims processing, insurance follow-up, denial management, and billing support. This role helps ensure accurate and timely reimbursement in accordance with payer guidelines and contracts.

Key Responsibilities

• Perform assigned patient accounts functions including billing, claims processing, insurance follow-up, and denial management.
• Collaborate with hospital departments, physician offices, payers, and patients to resolve billing and coverage issues.
• Process and maintain account information in Meditech Expanse and other billing systems.
• Apply payer billing guidelines, contracts, and coverage criteria to resolve claims.
• Identify and report billing or charging errors to support process improvement.
• Participate in ongoing training to stay current with payer rules and regulations.

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• Degree or certificate in a related field, or equivalent combination of education and experience.
• Knowledge of medical terminology and healthcare billing processes.
• Strong organizational, time management, and computer skills.
• Ability to work in multiple systems simultaneously.
• Experience with Meditech and Microsoft Office preferred.