Patient Accounts Specialist Medicaid Experience Required

Location: Lindon, UT (On-site)
Company: Professional Dental

At Professional Dental, we are dedicated to providing high-quality dental care and exceptional service to our patients. We are currently seeking a Patient Accounts Specialist with strong and proven experience in Medicaid to oversee the aging and account follow-up for Medicaid patients.

This role is essential in ensuring accurate account management, timely claim resolution, and compliance with Medicaid requirements.

• Review and manage the Medicaid aging report for patient accounts.
• Identify, research, and resolve outstanding Medicaid claims.
• Process adjustments, corrections, and resubmissions of claims when necessary.
• Work directly with Medicaid representatives to resolve denials, rejections, and delayed payments.
• Accurately document all activities and maintain clear records in the patient management system.
• Collaborate with the billing and administrative team to keep Medicaid accounts current.
• Ensure full compliance with Medicaid regulations and policies.

• Proven experience working specifically with Medicaid billing and aging (required).
• Knowledge of Medicaid claim submission, denial management, and compliance rules.
• Strong understanding of insurance aging, accounts receivable follow-up, and claim reconciliation.
• Previous experience in medical or dental billing is highly valued.
• Detail-oriented with excellent organizational and problem-solving skills.
• Strong written and verbal communication skills.
• English required (Spanish is a plus).

• Competitive pay based on experience: $18 - $25 per hour, according to experience
• Opportunities for career growth.
• Supportive and professional work environment.
• Additional benefits (to be specified if offered, e.g., health insurance, PTO, retirement plan).

If you have direct experience in Medicaid billing and aging and want to join a team committed to excellence in patient care, we’d love to hear from you!