Patient Advocate

Job Brief:

Our mission is to provide high-quality healthcare services to the communities of Central Utah in the most caring, current and efficient manner.
Gunnison Valley Hospital will always be known for its high-quality, compassionate healthcare services and its knowledgeable, customer-focused personnel.
The Patient Advocate assists in scheduling patient appointments and quickly receiving any necessary referral or authorisation information. receives and arranges incoming calls from patients and referrals, as well as appointments, for particular or preferred clinic locations. Enters important patient data precisely into the clinic's database. assists in getting medical records by working with referral sources. Patient demographics, insurance information, marketing data, and referral source data are all included.


Responsibilities:

Working with doctors, advanced practice clinicians, front office and clinical staff, the medical assistant patient advocate is accountable for ensuring patient wellbeing and fostering a positive, supportive environment for patients and other staff. The successful medical assistant patient advocate will possess strong communication skills and a commitment to patient care.

Working in a clinical environment is required for this center-based position
according to state and provider laws, complete provider orders
Complete daily patient callbacks and recommendations.
All assessments and processes must include proper, succinct, and comprehensive paper-based documentation as well as EMR documentation.

Other tasks as allocated, such as learning new procedures and care models, etc.

Maintain clinical tools and supplies, and make sure that they are stored properly.

Skills Required:

• You might need to work in several places, so being flexible with your schedule is crucial.
• Additionally, you must be able to react calmly and successfully in emergency situations.
• High school diploma, GED, or one year of experience in customer service
• active certification as a medical assistant
• having finished a medical assistant training course and/or having worked as a medical assistant for one year
• Getting fully immunized against COVID-19 is a requirement of this role.