Patient Billing Associate

Company : Frc

Job Type : Full Time

Fairfax, Va

Number of Applicants

000+

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Job Description - Patient Billing Associate

Patient Billing Associate – Fairfax, VA | Full-Time | Hybrid After Training

Patient Financial Services | Revenue Cycle Support | Patient Advocacy

Fairfax Radiology Centers — the largest radiology practice in the Washington, DC metropolitan area — is seeking a detail-oriented and patient-focused Patient Billing Associate to support patients with billing questions while contributing to the accuracy and efficiency of our revenue cycle operations.

About the Role
This is a full-time, benefitted position supporting our Patient Financial Services team.
Schedule: Monday – Friday 8:30 AM - 5:00 PM (No weekends or major holidays)
Work Model: Hybrid (after the completion of training - in office 3 days/week)

Why You’ll Love Working Here

Support patients by helping them understand and manage their medical bills
Work in a collaborative, team-oriented revenue cycle environment
Make a meaningful impact on the patient experience through clear communication and service excellence
Enjoy competitive pay and a comprehensive benefits package, including:
- Medical, dental, and vision coverage
- Paid time off and holidays
- Employer-paid Short- & Long-Term Disability Insurance
- Profit Sharing Plan
- Hybrid work environment after training

What You’ll Do

Respond to patient inquiries regarding billing statements, balances, and payment options
Process patient payments accurately, including self-pay and charity adjustments
Assist patients with setting up payment plans
Review patient accounts for completeness and accuracy; escalate complex issues when appropriate
Provide basic support for insurance-related billing questions
Support daily billing operations, including invoice generation, statement processing, and account research
Document billing activity accurately while maintaining HIPAA compliance

What You’ll Bring

High school diploma or equivalent required; Associate’s degree preferred
At least 1 year of experience in medical billing or patient financial services
Basic knowledge of insurance terminology, billing workflows, and denial codes
Strong communication, organization, and problem-solving skills
Experience with billing software and electronic health records (EHR) preferred
Ability to work independently and manage workload efficiently

Who We Are
Fairfax Radiology Centers, LLC (FRC) provides advanced outpatient imaging at 20 locations across Northern Virginia. With more than 110 subspecialized radiologists and 700 employees, we partner with hospitals and healthcare providers to deliver exceptional care and an outstanding patient experience.
Fairfax Radiology Centers is an Equal Opportunity Employer and is committed to fostering an inclusive and respectful workplace.

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About the Company

Frc

Fairfax Radiology Centers, LLC (FRC), established in 2020 as a joint venture between the physicians of Fairfax Radiological Consultants, P.C. and Inova/Radiology Imaging Associates, is the largest radiology practice in the Washington, DC metropolitan area. With over 90 ...

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Patient Billing Associate

Job Description - Patient Billing Associate

About the Company

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