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Patient Billing Representative

Job Description - Patient Billing Representative



Patient Billing Representative

 

We are looking for someone who is eager to advance their career in the medical billing industry. Whether you’re exploring a new career path or entering the workforce for the first time, this is an exciting opportunity to build lasting skills and advance professionally. 

 

Responsibilities


  • Aged Accounts Receivable

    • Research and resolve issues on claims and determine why they were not paid



  • Claim Denials and Appeals

    • Review and analyze rejected claims and determine the cause

    • Initiate and prepare timely appeals

    • Verify patient eligibility and coverage with insurance carriers

    • Submit corrected claims or additional documentation necessary to facilitate claim reprocessing 

    • Provide feedback to supervisor regarding denial trends and recurring issues contributing to delay or denials



  • Patient Services 

    • Answer inbound patient phone calls and assist with billing concerns by setting up payment plans, applying discounts when applicable, and addressing issues with care and efficiency



  • Complete other duties as assigned by your supervisor


Qualifications


  • High School diploma or equivalency certificate

  • Proficient computer and data entry skills

  • Strong written and verbal communication

  • Effective time-management abilities

  • Physical Requirements

    • Lift up-to 15lbs

    • Work on a computer for prolonged periods of time






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