Patient Care Coordinator

Join Our Team as a Patient Care Coordinator at Hearing Solutions, located in Louisville, CO!

Are you a warm and friendly individual with a passion for patient care? Do you thrive in a fast-paced environment where your organizational skills and attention to detail make a real difference? If so, we want you to be part of our team at Hearing Solutions, a leading healthcare facility specializing in Audiology

Position: Patient Care Coordinator

Who We Are:

At Hearing Solutions, we are dedicated to providing exceptional healthcare services to our patients. Our team of experienced audiologists and healthcare professionals work collaboratively to offer comprehensive and compassionate care. As a Patient Care Coordinator, you will be the first point of contact for our patients, ensuring they receive a warm welcome and exceptional service from the moment they walk through our doors. Our small clinic is a great fit for someone who enjoys a collaborative team, working directly with the on-site audiologist.

What You’ll Do:

• Making outbound calls and contacts to existing patients to schedule their follow-up appointments


• Closely monitoring patient communications to ensure all contacts have been returned in a timely manner (texts, emails, and calls)


• Greet patients with a smile, providing a welcoming and friendly atmosphere


• Schedule appointments and manage the clinic's appointment calendar efficiently


• Verify patient information and insurance details accurately


• Handle patient inquiries and provide information about clinic services


• Assist with patient check-in and check-out processes


• Maintain cleanliness and organization of the reception area


• Collaborate effectively with medical staff and colleagues to ensure seamless patient care


• Perform administrative tasks such as filing, data entry, and managing phone calls

What You’ll Need:

• Positive, Growth mindset to learn the audiology field and expand your knowledge!


• Exceptional customer-service mindset (experience in this area helps too!)


• Attention to detail and strong organizational skills


• Positive attitude and desire to collaborate with others


• Flexibility; every day is a little different in our practice, and we do our best to stay flexible and adapt to changes as they come

What We Offer:

• Robust on the job training beginning with your onboarding


• Salary: $20-$23/hour


• $200 Benefit stipend


• 2 week PTO and 10 paid holidays


• Opportunities for professional development and career advancement


• Supportive and collaborative team environment


• Meaningful work that makes a positive impact on patients' lives